Why am I showing up as "Unknown User"

Caroline Reilly

Last Update 3 เดือนที่แล้ว

It is essential for our system to recognize you in order for you to receive credit for this course. 


If you are appearing as an "Unknown User",  please re-enter the webinar using the link provided in your registration email. 


Alternatively, you can visit your user event portal at https://bit.ly/k2-portal and enter your email address. 


By launching the webinar from your registration email or the event portal, the system will recognize you.


If you encounter any difficulties or issues during this process, please don't hesitate to reach out. Our team is ready to assist you. You can use the support chat in the webinar or open a support ticket for further assistance here: https://support.cpetoday.com 

Was this article helpful?

0 out of 0 liked this article

Still need help? Message Us